SELFCARE

LinkIT360 self-care is unified platform that’s works almost with every Smartphones and featured phones in order to provide mobile operators with a seamless connection with their customers.

You can boost revenue significantly with LinkIT360 self-care. Its benefits are incomparable with old self-care channels.

In a world that is dominant by Smartphone’s, LinkIT360 is designed to Keep Mobile Operators with the trend with wide range of built in features. LinkIT360 moves the self-care from silo interaction to social engagement; enriching the customer care practices for both mobile operators and customers.

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How it Works

 

Key Benefits

 

 

    • Login or Register with many various options.

 

    • Auto detect for MSISDN.

 

    • Most Relevant Subscriber Account information.

 

    • Offer a wide range Package Selection to your end subscriber such as voucher, gifts etc.

 

    • Multi notification Channels including SMS, WAP, Email and push notification.

 

    • Leverage your promotions with list of available promos while recommending most relevant promos to your subscribers.

 

    • Social Media Integration. Share updates and comments through social media with your subscribers.

 

    • Native Data Collection from Handler

 

Key Feature

 

 

    • Easy to access customer care service.

 

    • Fast Customer care response.

 

    • Automated customer care response for maximum engagement.

 

    • Keep updated with latest operators’ offer and promotions.

 

    • Utilize Social media channel.